Shipping policy

At Silken Leaf, we are committed to delivering your order safely and on time.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Time

Estimated delivery times may vary depending on your location and the shipping carrier.

• Domestic orders: 3–7 business days

• International orders: 7–15 business days

Please note that delivery times are estimates and may be affected by customs, weather, carrier delays, holidays, or other circumstances beyond our control.

Shipping Charges

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer unless otherwise stated.

Incorrect or Incomplete Address

Please make sure your shipping information is correct before placing your order. We are not responsible for delays or additional shipping charges caused by an incorrect or incomplete address provided by the customer.

Lost or Delayed Packages

If your package is delayed or appears to be lost, please contact us at info@silkenleaf.com. We will work with the shipping carrier to investigate the issue.

Contact Us

If you have any questions about shipping, please contact us:

Email: info@silkenleaf.com
Contact: 07377465207
Store: Silken Leaf

Last updated: 8/31/2026